Artificial Intelligence & Housing Co-ops: What Boards and Members Need to Know for Responsible Use
Artificial intelligence (AI) is increasingly embedded in
everyday tools used by housing co-ops — from document creation and meeting support to communications and decision support. For boards and members, who share responsibility for governance and decision-making, this raises important questions about accuracy, fairness, accountability, and appropriate use within community based organizations.
This workshop provides a plain-language, non-technical introduction to AI designed specifically for housing co-op boards and members. Participants will learn what AI is (and what it is not), where it is already showing up in commonly used software, and how it may influence governance, oversight, and day-to-day co-op activities. Through practical examples and facilitated discussion, the session explores both opportunities and risks, with a strong emphasis on responsible use, human judgment, and shared accountability. Participants will consider how AIgenerated information can be helpful, where it can be misleading, and why transparency, clear boundaries, and human oversight matter.
Designed to support education and capacity-building, this workshop helps boards and members develop a shared understanding of AI and their collective role in guiding its use. By the end of the session, participants will feel more confident asking informed questions, setting expectations, and making thoughtful decisions about if and how AI tools should be used within their co-op communities.
Facilitator: Mike Klein